Once your order has been dispatched, you will receive a tracking link via email to monitor your package's progress. If you haven't received the tracking link within 72 hours of placing your order, please reach out to us at hey@rosamae.com. We're here to assist you!

We offer free shipping on all orders within the United States, with no minimum order required. Your order will be delivered within 6-9 working days. Enjoy a seamless shopping experience with no extra shipping costs!

You are covered by the standard warranty provided by law, so you can rest assured. This ensures you receive a quality product, and we're here to assist with any issues that fall under this warranty. If you have any questions, feel free to contact us for more information.

At Rosa Mae, we provide a 30-day return period. If you're not fully satisfied with your purchase, you can return the item within 30 days of receiving it for a full refund or exchange.

Please refer to our return policy for detailed instructions on how to return your item or contact our support team at hey@rosamae.com and receive your refund.

Your refund will be processed within 14 days of us receiving your returned product. Once your return is processed, the refund will be issued within 5-7 working days. You will receive an email notification once the refund is complete. Please note that depending on your bank, it may take a few additional days for the refund to appear in your account.

We are dedicated to sustainability and use eco-friendly packaging for all our orders. Additionally, we partner with delivery services that prioritize CO2-neutral transport. In this way, we contribute to a healthier environment while ensuring your order reaches you in an environmentally responsible manner.

At Rosa Mae, we offer a secure checkout process with a variety of payment options, including credit cards (Visa, MasterCard), PayPal, and other popular methods. We prioritize the protection of your payment details by utilizing the latest security technologies.