Payment policy

Payment Methods

At Rosa Mae, we highly value your safety and convenience. We offer various payment methods that are not only easy to use but also strictly comply with global legislation.

1. American Express

Premium Card Payment

American Express provides a secure and premium payment experience for our customers. Here's how to use American Express:

  • Select American Express as your payment method at checkout.
  • Enter your card details including the card number, expiration date, and security code.
  • Confirm the payment and receive instant confirmation of your transaction.
  • Enjoy the benefits and protections that come with your American Express card.

2. Apple Pay

Convenient Mobile Payment

Apple Pay offers a fast, secure, and private way to pay using your Apple devices. Here's how to use Apple Pay:

  • At checkout, select Apple Pay as your payment method.
  • Use Face ID, Touch ID, or your passcode to authenticate the payment on your device.
  • The payment will be processed instantly using your linked card.
  • You'll receive confirmation of your purchase immediately.

3. Google Pay

Simple Digital Wallet

Google Pay provides a seamless payment experience across devices. To use Google Pay:

  • Choose Google Pay at checkout.
  • If you're on a device where you're signed into your Google account, simply select the card you wish to use.
  • Authenticate the payment with your device's security method.
  • Once confirmed, you'll be redirected back to our site with your purchase confirmation.

4. Mastercard

Worldwide Card Payment

Mastercard is accepted globally and offers secure payment processing. To pay with Mastercard:

  • Select Mastercard as your payment option at checkout.
  • Enter your card number, expiration date, and CVV code.
  • Your payment will be processed securely through our payment gateway.
  • You'll receive confirmation once the transaction is complete.

5. Shop Pay

Streamlined Checkout Experience

Shop Pay allows for quick and easy checkout, saving your information for future purchases. Here's how it works:

  • Select Shop Pay at checkout.
  • Enter your phone number to receive a verification code.
  • Enter the code to access your saved payment information.
  • Review and confirm your payment details to complete your purchase.

6. Union Pay

International Card Payment

Union Pay provides a reliable payment method for customers worldwide. To use Union Pay:

  • Choose Union Pay as your payment method at checkout.
  • Enter your card details including card number, expiration date, and security code.
  • Complete any additional verification steps if required by your bank.
  • Once verified, you'll receive confirmation of your transaction.

7. Visa

Trusted Global Payment

Visa offers secure and convenient payments accepted worldwide. To pay with Visa:

  • Select Visa as your payment option at checkout.
  • Enter your card number, expiration date, and CVV code.
  • Your payment will be processed securely through our payment gateway.
  • You'll receive confirmation once the transaction is complete.

Security and Protection

Your security is our highest priority. All transactions are encrypted to ensure privacy and security. Our website is constantly monitored and updated to comply with the latest security standards and regulatory requirements.

Customer Service

If you encounter any issues or have questions about your payment, please do not hesitate to contact our customer service. We are here to assist you every step of the way. You can reach out to: hey@rosamae.com or call +1 747 346 3562. Our customer service is available Monday to Friday between 9:00 am to 5:00 pm. You can also use our contact form on our website.

Website name: Rosa Mae
Company name: DTWM LIMITED
Address: RM 509, 5/F THE CLOUD, 111 TUNG CHAU ST, TAI KOK TSUI, HONG KONG
E-Mail: hey@rosamae.com
Contact form: click here
Phone: +1 747 346 3562
Company number: 77694420
Customer service: Monday to Friday between 9:00 am to 5:00 pm.